《FÓU TU》All Things Grow
In the stone-paved courtyard, damp as a dream,
Mist curls softly around the ancient windowpanes.
A tiny seed trembles in a crack,
Reaching for the morning light through carved glass.
Vines climb quietly, moss spreads in silence,
Fallen leaves whisper the secrets of time.
The wind blows from the church spire, carrying bells and birdsong,
Dancing with the tender sprout, murmuring the rhythm of life.
Even the smallest grows, in the courtyard’s stillness,
Casting its own light,
Breathing with the world, stretching with the world,
Each upward reach a line in eternity’s poem.
Scope of Application
- Coverage Areas: 27 EU countries + the United Kingdom, Switzerland, Norway, Iceland, Liechtenstein.
- Logistics Partners: DHL, DPD, GLS, and local postal services.
- Delivery Methods: Standard Delivery & Express Delivery.
Free Shipping Rules
- Free Shipping for Orders Meeting the Minimum AmountA single order with a total of €120 (or the equivalent in local currency) is eligible for free Standard Delivery.For orders that do not meet the above amount, a uniform shipping fee of €6–10 will be charged (varies by country).
- Free Shipping for Holiday PromotionsDuring peak shopping periods such as Christmas, Black Friday, and Valentine's Day, free shipping is offered for all orders.VIP members enjoy free shipping for all orders throughout the year with no minimum amount requirement.
- Return and Exchange Shipping FeesThe brand covers the shipping fee for the first return or exchange.For the second and subsequent returns or exchanges, customers are required to bear the shipping fee themselves.
Delivery Timeframe
- Standard Delivery: 5–8 working days.
- Express Delivery (additional €15 required): 2–4 working days.
- Remote Areas (e.g., Iceland, some islands in Greece) may require an additional 2–3 days.
Green Logistics Commitments
- Use recyclable packaging to reduce plastic usage.
- Collaborate with carbon-neutral logistics partners to gradually achieve zero-emission delivery.
- Offer the "Eco-Friendly Slow Delivery" option (7–12 days, free shipping) to encourage customers to choose low-carbon transportation.
Notes
- The minimum amount threshold for free shipping is calculated based on the amount after deducting discounts.
- If an order is split into multiple shipments, the free shipping policy still applies.
- Special products (e.g., limited-edition collaboration items) may not be eligible for the free shipping promotion, and a specific note will be provided on the product page at that time.
1.14-Day Right of Return
• Consumers have a 14-day cooling-off period after receiving the product, during
which they can return the product without giving any reason.
• The merchant must refund the purchase price, including the initial shipping costs
(although the return shipping costs may be borne by the consumer).
2. Refund Timeframe
• The merchant must refund the returned product within 14 days of receiving it.
3. Product Condition
Consumers should not be influenced by the product's condition when using it, as
this may affect their subsequent resale behavior.
If the product shows obvious wear and tear, the merchant has the right to refuse
the refund and return the item.
Return Restrictions
• Customized jewelry (such as engraved or custom-sized rings): Cannot be returned.
• Items sealed for hygiene reasons: If the seal has been opened, cannot be returned.